Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.

Even an old lamp with a bare bulb held close to a wall will make minor cracks, bumps or nail pops jump out. Carmen Toto, owner of C. Toto & Sons in Madison, New Jersey, uses painter's putty or a lightweight spackle for minor cracks and dents; he uses plaster of Paris for dents deeper than 1/8 inch. Instead of the standard tape-and-spackle method for bridging over recurring stress cracks, Maceyunas uses a rubberized spray-on primer called Good-Bye Crack. Damaged wood requires a slightly different approach. "Don't use spackle on wood," says Toto, "because it just won't stick." For damaged trim, he uses painter's putty or a two-part wood filler, such as Minwax's High Performance Filler. Smooth any repairs, bumps, and nibs with a drywall pole sander. For smoother walls and better adhesion, some of our pros sand all previously painted walls regardless of the shape they're in.
Started out funny, got kind of hapless, but at least one painter became sucessful. Actually John's dry sense of humor was present throughout the book, but just not as much as in the beginning. I am just about to start a painting and minor maintenance business and I must say, this book does not make me want to go rushing into it enthusiastically, but I am going to do it anyway as my business model is sole proprietorship and not a bunch of painting employees working together in one company. Lots of great painting tips in the book, but nothing compared to the wealth of information on John's website.
I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.
This was very helpful. I wonder if i would really follow through and check to see if my painter was cheating me. I used a painter I found on Angie's List. This was 5 years ago. He did a great job. I know he did patching only for about a day and a half. We decided on the kind of paint before he started. that is what he used. I don't know if I could stay on top of him and watch him open every can of paint.
Ronaldo was our painter and we are thrilled with his work. He was lovely to have in our home, always left everything very clean, and truly went above and beyond. You could tell he really cares about his work. We had a tight timeline at the beginning of the job as we were moving furniture back into the house and Rob stayed very close to me to address concerns I had about meeting the timeline which I really appreciated.

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